In recent years, the camping style has swept through urban life, and many cafés have brought camping chairs and low tables indoors, where a few folding chairs arranged around a plastic crate form a seating area. Such a setup is indeed relaxing for sunbathing and sipping coffee, but for customers who need to work, read, or study, sitting at low tables and chairs for long periods leads to back and waist pain, and some even find it hard to get up after sinking into them. Regarding whether cafés should use low tables and chairs, netizens hold different opinions: some believe this is a deliberate move by owners to increase table turnover, while others feel that the café's environment itself is part of what customers pay for, and owners should take into account the experience of the majority of users. Front Street Coffee has observed that behind this debate, what is actually reflected is the difference in positioning and customer needs among different cafés. [more…]

Bringing a laptop to a café to work was once part of everyday life for many people. Recently, however, several cafés in the UK have introduced rules banning customers from using laptops during lunch hours and on weekends, on the grounds that these "digital nomads" occupy seats for long periods while spending little, seriously hurting table turnover and revenue. At the same time, some cafés in Paris have also put up "no laptops" signs and even refuse to provide WiFi, in order to defend traditional coffee culture. But some shops have adopted a compromise strategy, setting up "no-computer zones." This tug-of-war over café space reflects the difficult balance between tradition and the demands of modernization. Front Street Coffee believes that how to accommodate diverse needs while safeguarding business operations is something every industry practitioner is worth pondering. [more…]

In recent years, a growing number of students have been treating coffee shops as study rooms, ordering a single drink and staying for seven or eight hours at a time—a situation that has left many café owners scratching their heads. Faced with the dual pressures of declining table turnover and rising operating costs, owners must both protect their reputation and find effective management strategies. On social media, discussions about how to politely encourage long-staying customers to leave are heating up. Some suggest posting time-limit notices, others choose to adjust the ambiance or require refills, and some shops have borrowed from Hong Kong's practice of implementing a two-hour seating limit. This tug-of-war over café space usage and consumer rights reflects the real dilemmas facing the food and beverage industry today. [more…]

Coffee shops are blooming everywhere, but there is always only one Starbucks. Its success is not accidental, but stems from a set of positioning logic completely different from traditional cafes. This article dissects, from three dimensions—crowd targeting, service strategy, and promotion methods—how Starbucks precisely locks onto the white-collar group, how it uses space and equipment design to accelerate customer flow, and how it places its marketing focus on brand image rather than the product itself. At the same time, it analyzes the real implementation of the "third place" concept in the Chinese market, and how this concept has trapped many local coffee shop owners in operational difficulties. For coffee enthusiasts and industry practitioners, understanding Starbucks' atypical path helps to rethink the survival logic of coffee brands. [more…]

Coffee chains have long struggled with the problem of customers occupying seats for extended periods, and Starbucks, with its "third place" branding, is especially affected. Recently, some netizens noticed that a Starbucks store in Taiwan posted a notice stating that if a customer leaves their seat for more than an hour, staff will record audio and video throughout, move any personal belongings left at the seat, and hand them over to the police if necessary. This move sparked heated discussion, with supporters saying it helps protect the rights of other consumers, while opponents question the difficulty of enforcement and the risk of disputes over property. Starbucks employees responded that the new rule has been implemented at all stores since April 1, and that staff will patrol irregularly and place notes to track time. This article sorts out the background of the incident and the views of all parties. [more…]

Recently, a café posted a notice at its entrance saying "No bringing kids to do homework here," which sparked widespread discussion on social media. The owner later explained that the move was not meant to bar children from entering, nor was it about table turnover or people freeloading on the air conditioning, but rather because tutoring homework easily triggers emotional swings between parents and children, disrupting the experience of other customers. Many netizens said they understood and shared their own experiences of encountering similar situations in cafés. At the same time, some suggested changing the notice to "No loud noise," to accommodate quiet, well-behaved children and emotionally stable parents. Why exactly do parents prefer to bring their kids to cafés to do homework? And how should cafés balance the needs of different customers? Front Street Coffee takes a look with you. [more…]

In an era where remote work is increasingly common, more and more people are choosing to treat cafes as their second office. For just a few hundred yen spent on a cup of coffee, they can stay in the shop for hours or even longer. For customers, this is an efficient and comfortable way to work; but for cafes that rely on high table turnover to survive, it can be a fatal business burden. Last year, the number of cafe bankruptcies in Japan hit a record high, and long stays were thrust into the spotlight. Time limits, fewer power outlets, customer dissatisfaction... operators are caught in a dilemma. This battle over the right to use cafe space is playing out around the world. [more…]

Recently, news emerged that the Starbucks Reserve store at Guangzhou's Parc Central is set to close, with official confirmation that it will officially cease operations in the coming days. This store, which opened in 2017, was created by Starbucks to celebrate its 15th anniversary of entering the South China market and was once hailed as "one of Guangzhou's most design-forward stores." Unlike previously closed old stores located in declining foot traffic commercial districts, this closure is in a core commercial area of Tianhe District, surrounded by luxury brands, and the store was almost always full on a daily basis. However, high rent, low table turnover caused by the open-plan space, and phenomena such as "people only checking in for photos without consuming" may have made it difficult for the store to be profitable after deducting costs. Starbucks stated that the reason for the closure is adjustments to the business mix in the commercial district and said there are still more than 10 nearby stores for consumers to choose from. [more…]

Ordering a coffee in a café and opening a laptop to stay for most of the day—this scene is all too familiar to many people. Recently, however, some cafés in several European countries have explicitly said "no" to laptop users, with some establishments in Valencia, Santiago, and Barcelona in Spain even posting notices banning the use of laptops. Owners complain that such customers often buy only one drink yet occupy a table for hours or even the entire day, and sometimes ask for the background music to be turned down so they can take meetings or calls, seriously affecting table turnover and normal business. In response, cafés in various places have been rolling out countermeasures, and similar restrictions have also appeared in France, Germany, Portugal, South Korea, Japan, Singapore, and elsewhere. Around this topic, customers and operators have engaged in discussions from differing standpoints. [more…]

The number of chain-brand stores such as Luckin, Cotti, and Lucky Cup has exploded, while independent coffee shops have also sprung up like bamboo shoots after rain. Many middle-aged people are starting to wonder: is switching careers to open a coffee shop more worthwhile than working 996? Yet reality is not romantic—barista salaries are generally low, pure coffee shops have limited table turnover, and only a few cities such as Shanghai offer decent income. Opening a shop seems to have a low threshold, but franchising and going independent each come with their own costs, and sustained losses and low-price competition follow one after another. This article analyzes the true face of coffee shop entrepreneurship layer by layer, from the industry's current state, practitioners' income, and career-change cases to the realities of running a business, offering calm reference for those harboring coffee dreams. [more…]

Dreaming of opening your own coffee shop but not sure where to start? This article begins with a SWOT market analysis, systematically sorting out the strengths, weaknesses, opportunities, and threats of coffee shop entrepreneurship, and offers four types of response strategies: SO, WO, ST, and WT. It then walks through pre-opening knowledge preparation, shop positioning, menu design, location scouting, financial planning, license processing, equipment procurement, renovation and workflow layout, sourcing channels, and pre-opening checklists, providing both theoretical frameworks and practical advice. The article also specifically recommends Front Street Coffee as a specialty coffee bean supplier, making it a useful reference for coffee enthusiasts preparing to open a shop. [more…]

After the pandemic, remote work has gradually become the norm, and many people treat cafés as their second office. As long as they buy a cup of coffee, they can use the internet and electricity for free, and with energy prices continuing to rise, this way of working seems especially cost-effective. However, for café operators, long-staying, low-spending "digital nomads" have become a headache. Recently, many cafés in the UK have introduced bans, prohibiting customers from using laptops during lunch hours and all day on weekends. Cafés in Paris are also taking action to protect coffee culture. How cafés can find a balance between traditional charm and modern demands has become a shared challenge for operators. Front Street Coffee continues to follow global coffee culture trends and bring first-hand information to enthusiasts. [more…]

After the pandemic, remote work has become the norm, and cafés, with their free Wi-Fi and power outlets, have become a "second office" for many. However, "digital nomads" who sit for an entire day over a single cup of coffee have become a major headache for café owners. Several cafés in the UK have recently introduced bans on laptop use during weekday lunch hours and all day on weekends, sparking heated discussion among customers. Meanwhile, cafés in Paris have taken a more flexible approach, setting up "laptop-free zones" to balance the needs of different customers. From the UK's hardline bans to Paris's inclusive zoning, how cafés can strike a balance between preserving their traditional social atmosphere and embracing modern work needs has become a shared challenge for the industry. Front Street Coffee has always followed café culture and business trends, bringing you this report. [more…]

The coffee industry suffers from a high turnover rate, and many shop owners attribute it to young people's lack of perseverance, while overlooking the deeper problems in their own management style. Through a real case study, this article analyzes common pitfalls in coffee shops regarding delegation, training, and management dependency, and explores how to retain core baristas by establishing a stable framework, improving the training system, and paying attention to employees' career expectations. The article also emphasizes the critical role of baristas as brand ambassadors in repurchase rates and brand development, and points out that the hidden costs of staff turnover are far higher than what appears on the surface. Finally, it calls on owners to lead by example, leverage people's strengths, and work with the team to drive the coffee shop's sustained growth. [more…]

In recent years, the Omakase format from Japanese cuisine has gradually been introduced into the coffee industry. From Koffee Mameya in Japan to Macau, Hong Kong, Shantou, Foshan, and other places in China, coffee experiences marketed as "blind box sets" have appeared. Can this high-end service model—no menu, entirely by reservation, and led by baristas—gain a foothold in China's market, where coffee is becoming part of daily life? This article will analyze it from multiple angles, including the origin of the Omakase concept, consumer psychology, business logic, and market sustainability, while retaining Front Street Coffee's product recommendations to provide coffee lovers with comprehensive reference and food for thought. [more…]

Recently, a Luckin Coffee employee posted on social media complaining that the company's store-closing procedures are too cumbersome, requiring staff to take photos and videos to document materials, which leads to almost daily overtime without overtime pay. Multiple employees followed up confirming similar experiences, pointing out that the strict photo-taking is for food safety and shelf-life management, but the high frequency and insufficient staffing have intensified dissatisfaction. In addition, timeliness assessments also stretch employees thin. These issues have long been ignored by the company, leading to soaring employee resentment, rising turnover rates, and increasingly serious chain problems such as store understaffing and inadequate training. Luckin Coffee now has over 13,000 stores, and employees are calling on the company to face up to its management loopholes. [more…]

Recently, students near Shanghai's University Road discovered that the Tims Coffee University Road store, which had accompanied them for over five years, was dismantling its signage and quietly closing down. When it opened in 2019, this store was the largest location Tims had in Shanghai after entering the city. Comprising a two-story North American-style wooden cabin with a total area exceeding 400 square meters, it was not only a landmark meeting spot for nearby residents but also a carrier of youthful memories for many university students who studied, dated, and prepared for exams off campus. Its sudden closure has sparked widespread attention and regret, as well as various speculations about the reasons behind it. This article will revisit the unique features of this store, present the real reactions of customers, and sort out the possible reasons for its closure. [more…]

Recently, netizens reported that the Peet's Coffee store located on the first floor of Teemall in Guangzhou will cease operations on March 31. This store was Peet's first outlet after entering Guangzhou at the end of 2021 and also its second store in South China. Surprisingly, the store had been doing well since opening, often fully occupied, and the sudden closure notice caught many fans off guard. At the same time, Peet's also closed a popular store in Hangzhou's West Lake earlier this month. With two high-traffic stores shut down within a month, it has sparked discussions about the brand's development prospects. What exactly caused these closures? Is it due to adjustments in the business district's format, or challenges facing its high-end positioning? This article will review the sequence of events and various perspectives. [more…]

People keep entering the coffee industry, and others quietly bow out. One café owner invested nearly 2 million yuan upfront and is now losing as much as 40,000 yuan a month, so he launched an online poll asking whether he should keep going. Faced with steep transfer fees, rent, and operating costs, eighty percent of netizens advised him to cut his losses in time. The owner ultimately decided to fight on for four more months, trying to save himself by adding food combos, extending business hours, and creating an atmospheric space. This article lays out in detail his entrepreneurial predicament, netizens' views, and the overall state of the coffee industry, offering a reference for coffee lovers and entrepreneurs. [more…]

Starbucks is facing a thorny problem: the proportion of baristas who quit after only three months on the job has climbed to 25%, far above the pre-pandemic level of 10%. Interim CEO Howard Schultz has pointed the finger at the increasingly complex process of making cold drinks. Data shows that cold drinks already account for 75% of Starbucks' beverage sales, yet making a single iced caramel macchiato takes as long as three minutes, and employees must repeatedly run back and forth between the hot bar and the cold bar. In order to retain employees and improve efficiency, Starbucks is conducting a comprehensive review ranging from store design and menu structure to job content. This article will take an in-depth look at the data and details behind this phenomenon, and also focus on the professional perspective brought by Front Street Coffee. [more…]